Legal Document

AG99 Terms and Conditions – Know Your Rights and Responsibilities

Please read these terms and conditions carefully before creating an account or using our services on AG99. We believe transparency is the foundation of trust.

Last Updated: January 2026
18+
Age Restriction
Licensed
Key Points

Key Highlights of the Terms

These terms and conditions ensure a clear and fair relationship between AG99 and each of our members.

Account Registration

You must be at least 18 years old to open an account with AG99. Each person may hold only one account, and all information provided must be accurate and truthful.

Bonuses & Promotions

All bonuses are subject to wagering requirements. AG99 reserves the right to cancel any bonus or suspend an account at any time to prevent bonus abuse.

Payments & Withdrawals

All financial transactions are processed securely. Identity verification is mandatory for withdrawals. Withdrawals can only be made to an account in your own name.

Account Security

It is your responsibility to keep your account password and login details secure. If you suspect any unauthorised access, please notify us immediately.

Responsible Gaming

AG99 is committed to responsible gaming. If you feel your gambling is becoming a problem, use our self-exclusion or limit-setting tools. We're always here to help.

Prohibited Activities

Fraud, money laundering, multiple accounts, and the use of bots are strictly prohibited. Any such activity will result in permanent account closure.

Section 01

Introduction & Definitions

These Terms and Conditions automatically apply to you when you use the AG99 website (https://ag99.biz) or mobile application. It is therefore important that you read these Terms and Conditions carefully before registering or using any of our services.

The following key terms are used throughout this document:

  • "AG99" or "we" – refers to the company that operates this platform.
  • "Member" or "You" – Refers to any individual registered with AG99.
  • "Services" – Refers to AG99's website, app, betting, casino, and all other features.
  • "Account" – Refers to the personal account registered by a member on AG99.
  • "Wagering" – refers to the requirement to wager a specified amount before bonus funds or winnings can be withdrawn.

Important: AG99 reserves the right to suspend or terminate your account at any time for failure to comply with these terms and conditions.

Section 02

Account Registration & Accuracy of Information

To open an account with AG99, you must provide accurate and truthful information on the registration form. Your full name, date of birth, address, phone number, and email address are all required.

Single Account Policy

Each individual may hold only one account with AG99. Creating multiple accounts is considered a prohibited activity and will result in all associated accounts being terminated.

Identity Verification (KYC)

AG99 will verify your identity before processing a withdrawal or when a specified threshold is reached. Any of the following documents may be required:

  • Copy of National ID (NID) or passport
  • A recent utility bill or proof of address
  • Bank statement or mobile banking screenshot
  • Selfie photo (with National ID card)

AG99 reserves the right to withhold withdrawals until the KYC process is complete. This is done for your own protection.

Section 03

Eligibility & Age Requirements

The following conditions must be met to use AG99's services:

  1. You must be at least 18 years of age. Account registration or gameplay by minors is strictly prohibited.
  2. Online gaming or betting is not prohibited by law in the country where you are located.
  3. You are using this platform of your own free will and with full awareness.
  4. You are placing bets in a sound mental and financial state.

AG99 reserves the right to verify age and identity at any time. Accounts created using false information will be suspended and any balance forfeited.

Section 04

Deposit & Withdrawal Rules

Deposit

The minimum deposit at AG99 is ৳500 (five hundred BDT). You can use a variety of payment methods including bKash, Nagad, Rocket, and DBBL Nexus Pay. Deposits are typically credited to your account within 5–15 minutes.

Withdrawal

The following rules apply to all withdrawals:

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawals may only be made to a payment method registered in your own name.
  • Withdrawals may be delayed if KYC verification has not been completed.
  • Wagering requirements must be met before any bonus funds can be withdrawn.
  • AG99 reserves the right to investigate any suspicious transactions.

Please note: Withdrawals are typically processed within 1–3 business days. Additional time may be required during bank holidays or in the event of technical issues.

Section 05

Bonus & Promotion Terms

AG99 offers a variety of bonuses and promotions, each with its own terms and conditions. Please read the relevant terms carefully before using any bonus.

General Bonus Terms

  • Each bonus comes with a specific wagering multiplier (x5 to x30).
  • Bonus funds cannot be withdrawn directly.
  • Each bonus has a set validity period (typically 7 to 30 days).
  • Multiple bonuses cannot be claimed simultaneously unless otherwise stated.
  • AG99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Welcome Bonus

New members are eligible for a Welcome Bonus on their first deposit. This bonus carries a x10 wagering requirement and is valid for 14 days. The bonus applies to the first deposit only and cannot be claimed more than once.

AG99 reserves the right to void accounts and forfeit all deposits and winnings if bonus abuse or bonus hunting is detected.

Section 06

Betting Rules

The following rules apply when placing bets on AG99:

  • Once a bet is confirmed, it cannot be changed or cancelled (unless a cash-out option is available).
  • If odds are found to be incorrect due to a technical error, AG99 reserves the right to void the affected bet.
  • If a match or event is cancelled, the stake will be refunded.
  • AG99 reserves the right to suspend any bet if there are indications of suspected match-fixing or corruption.
  • Maximum bet limits vary by event and market.

Live Betting

AG99's live betting section uses real-time odds. If your internet connection drops or a bet is confirmed with a delay, the updated odds at the time of confirmation will apply.

Section 07

Prohibited Activities

The following activities are strictly prohibited on AG99 and will result in permanent account closure:

  • Multiple Accounts: Holding more than one account under the same individual.
  • Use of Bots: Placing bets using automated software or bots.
  • Money Laundering: Using the platform for the purpose of money laundering.
  • Fraud: Hacking, phishing, or attempting to defraud the system by any means.
  • Using Another Person's Account: Logging into another person's account or allowing others to access your own account.
  • Bonus Abuse: Exploiting loopholes in bonus terms to gain an unfair advantage.
  • VPN Abuse: Using a VPN to bypass geographical restrictions.

Please Note: AG99 uses advanced technology to detect suspicious activity. Any irregularities are automatically identified and blocked.

Section 08

Privacy & Data Protection

AG99 takes your personal data seriously. We comply with international data protection standards (GDPR) and will never sell your information to third parties.

For details on how your data is collected, stored, and used, please refer to our Privacy Policy on the page.

Use of Cookies

AG99 uses cookies to improve website functionality and enhance user experience. By continuing to use the site, you consent to the use of cookies.

Section 09

Responsible Gaming Policy

AG99 believes gaming is for entertainment, not addiction. That's why we are firmly committed to responsible gaming.

Protective Tools

You can manage your gaming activity on AG99 using the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit for a defined period.
  • Session Limit: Set a limit on how long you play in a single session.
  • Self-Exclusion: Temporarily or permanently exclude yourself from gaming.

For more details, visit our Responsible Gaming Visit the page.

Section 10

Account Closure & Suspension

AG99 may suspend or permanently close an account under the following circumstances:

  • Any violation of these Terms and Conditions.
  • Registering with false or incorrect information.
  • Fraudulent or suspicious activity.
  • For legal reasons or by government directive.
  • Extended periods of account inactivity (dormant accounts).

Voluntary Account Closure

If you wish to close your account, please contact our customer support team. You will be given the opportunity to withdraw your balance before the account is closed (subject to applicable conditions).

Section 11

Right to Amend Terms

AG99 reserves the right to update these Terms and Conditions at any time. For any significant changes, we will notify you in advance via your registered email or through the platform.

If you continue using AG99 after any changes take effect, you will be considered to have accepted the updated terms. We recommend checking this page regularly.

Section 12

Contact & Support

If you have any questions or need clarification about our Terms and Conditions, please get in touch. Our support team is available 24/7 and ready to assist.

Last Updated: January 2026. These terms and conditions constitute a legally binding agreement between AG99 and its members.

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18+ Members Only  |  Licensed Platform  |  Play Responsibly

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